Before I landed to my current job I was a Message Handling Specialist & Call Center Agent for local food chains, yes 2 accounts namely KRR & Wendy's. It was March 16, 2000 and an ordinary day at work, duty from 6am til 2pm and then school afterward. First shift are quite peak compare to mid shift as far as I can remember... well my schedules covered Breakfast & Lunch. Anyway, that day at work... "Kenny Roger's Roaster! This is Heidi, how can I help you? *in a lively voice* then the other line started talking and she sounded nice. I asked for her contact details, name and her food of choice. When she said she was Cheska Diaz I got a little excited because I was talking to the daughter of Mr. Paquito Diaz and the brother of Joko Diaz but I didn't show hints that I was thrilled to talk to her. So she asked for menu so I offered KRR's product, she's made her choice but uncertain yet with drinks. I gave her choices and when I mentioned that we serve...
time is a commander, do it or regret it, hour choice